General questions
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It’s a guided system, available in print and/or digital formats, that helps you organize critical medical, emergency, and essential personal information in one place. Designed for families, individuals, caregivers, and anyone who wants to stay prepared. It makes sure vital details are easy to find when it matters most.
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SAFE Binder™ is for anyone who wants to be prepared and make life easier during emergencies or moments of care. It’s ideal for individuals, families, caregivers, and those supporting aging parents, children, or loved ones with medical needs. Whether you live alone, juggle family responsibilities, or simply want clarity in a crisis, SAFE Binder™ helps you stay calm, organized, and in control.
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Emergencies don’t wait for a certain age and the SAFE Binder™ is designed for everyone. It’s especially helpful for families, individuals, and older adults, including those with children or pets.
You might want to start using one if you:
- Manage your own healthcare
- Have a chronic condition or surgery planned
- Care for a loved one
- Need to organize medical info for kids or pets.
It’s about making sure you and everyone you care for gets the right attention when it matters most.
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While it’s designed to prepare you for the unexpected, many users rely on it daily—at doctor appointments, when filling out forms, or coordinating care with others. It’s both a practical reference and a living document. It stays useful long after it’s created.
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The SAFE Binder™ isn’t just for people with health issues—it’s for anyone who wants to be prepared. Even if you’re healthy, it ensures that if something unexpected happens, your healthcare wishes are known, the right people are contacted, and responders have your preferred hospital, doctors, and other critical details at their fingertips.
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A file box or cabinet stores documents, but it isn’t built for action. The SAFE Binder™ is more than storage; it’s a living, emergency-ready system that’s:
- Easy to carry to appointments or while traveling
- Organized for quick access when every second counts
- Visible and helpful for first responders
- Customizable to fit your life and easy to update as things change
Unlike a static file cabinet, SAFE Binder™ stays useful and relevant, so you’re always one step ahead.
Digital Forms Packs
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The Essentials Pack includes seven core forms that capture your most important health, legal directives, and emergency details—covering everything from medical history and care preferences to critical contacts and plans and more to help you stay prepared.
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Yes! You can expand your binder with:
- Daily Life Pack (routines, personal care, home security)
- Kids Pack (child care instructions)
- Pets Pack (pet care instructions)
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The Kids Pack is an add-on designed to provide the information a temporary or emergency caregiver needs to care for your child(ren) in your absence. It includes forms for up to three children. If your child has special needs, medical conditions, or requires more detailed care instructions, we recommend creating a separate SAFE Binder™ tailored to their needs.
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The Pets Pack is an add-on designed to give emergency or temporary caregivers the information they need to care for your pet(s) when you’re not available. It includes forms for up to four pets. While it’s geared toward cats and dogs, our drop downs make it easy to customize for a wide variety of animals. It’s also a great reference tool for pet sitters and boarding facilities.
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The SAFE FACE Sheet™ is a one-page summary of key information from all your SAFE Binder™ forms. It gives first responders a quick, at-a-glance assessment of your situation in an emergency.
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You can, but we’ve found most people appreciate the simplicity and peace of mind that comes with our SAFE Binder™ System.
It’s thoughtfully designed to work seamlessly with the forms, making organization easier and faster in moments that matter.
Of course, you can chose to just purchase the digital forms and use your own binder, that’s totally up to you.
Print vs. digital
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Yes. The PDFs are fillable using software like Adobe Acrobat—you can enter and edit your information, save, and print as needed.
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Absolutely. You can print your SAFE Binder™ forms at home or through a local print shop, whatever’s easiest for you.
While the digital version is great for sharing and updating, having a printed copy is essential. In an emergency, first responders and medical professionals rely on paper documents they can quickly see, hold, and act on, especially when time matters or technology isn’t available.
That’s why we always recommend having both a printed and digital copy ready.
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Both. Emergencies don’t wait for ideal conditions. Having both a printed and digital copy gives you flexibility, access, and peace of mind—no matter the situation.
The printed binder is easy to grab during a crisis, hand to a first responder, or keep visible at home. The digital version makes it simple to update, share, or access your information from anywhere.
That’s why we created the SAFE Binder™ System, so you don’t have to choose. It gives you both formats, working together to keep your critical information organized, current, and always within reach.
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You can store your digital SAFE Binder™ on multiple devices and platforms to ensure it’s accessible when you need it—but also safe from loss or unauthorized access. We recommend keeping copies in at least two of the following:
- Personal Devices: Save it to your phone, tablet, or computer for quick access.
- Cloud Storage: Use a secure service like Google Drive, iCloud, or Dropbox so you can access it from anywhere.
- External Backup: Store a copy on a USB flash drive or external hard drive for added protection.
Tips for secure storage:
- Use strong passwords and two-factor authentication on any cloud accounts.
- If saving to your phone or computer, consider password-protecting the file or folder.
- Avoid storing it on public or shared devices.
Keeping multiple, secure copies ensures your information is protected—but still ready when it matters most.
Using the SAFE Binder™
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The SAFE Binder™ is designed to take the stress out of getting organized. Whether you choose the physical binder or keep it as a digital version, the process is quick, clear, and gives you confidence when it matters most.
3 Simple Steps:
- Gather your key information using our guided checklists.
- Organize it in your SAFE Binder™.
- Share it with loved ones or store it securely for easy access in an emergency
Bonus Tip: Use your SAFE Binder™ to track medications, document doctor visits, or update family members. It’s more than an emergency tool it’s a smart everyday companion.
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Very easy. We provide complete instructions and guides. Forms are fillable and printable, No special software required. Only the free Adobe Acrobat.
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The SAFE Binder™ is designed to be fast and easy to complete. Most people finish in just a couple of hours, or break it up into a few short sessions—starting with the basics and adding more as needed.
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Every 6 to 12 months, or after any major life or health change.
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Everyone. The SAFE Binder™ is designed to be shared so the important people in your life stay informed and on the same page. That’s the beauty of having a shared digital file or folder. When one person updates the information, everyone with access can see the most current version. From there, it can be reprinted to keep all physical binders up to date.
Whether you’re coordinating with family members, professional caregivers, or a medical team, SAFE Binder™ helps ensure consistent communication and confident care.
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Use our SAFE Magnet (fridge) and SAFE Alert sign (inside front door), SAFE Door Hangers, (front and/or bedroom doors) to guide first responders.
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Anywhere you need it. Bring your SAFE Binder™ to appointments to save time, complete intake forms faster, and ensure every provider has the most accurate, up-to-date information. Depending on the packs you own—like Kids or Pets—it can also help you quickly share important details in other situations.
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Yes. If you live alone, it gives responders and providers quick access to vital info. Especially, when you can't speak for yourself.
Do you have pets or kids? The SAFE Solo System is a must! -
Yes, but we recommend both:
- Paper: for first responders, power outages, and emergencies.
- Digital: for easy updates and sharing.
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Customers get access to extra blank notes pages and other helpful documents, available for download on our exclusive resources page.
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Share it with the people you trust to help—whether that’s family, friends, or key professionals. A printed or digital copy ensures they’ll have the information they need, right when it’s needed.
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Definitely. If you are their emergency contact, having a digital or printed copy ensures you’re ready even if you’re not nearby.
Legal & Privacy
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No. They are organizational tools, not official legal documents. Always consult a licensed professional for legal guidance.
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HIPAA doesn’t apply here. We don’t collect or store your data. You control all your personal info.
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Never. You complete, store, and share your binder as you choose. Nothing is uploaded to us.
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Advance directive and organ donor forms are not included, but you can attach your own.
However, we provide links to each state’s official sites where you can download them for free on our resources page.
Digital Downloads
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Great question! Our forms are designed as interactive PDFs, which means they include special formatting, fillable fields, and image upload features.
If you open the file directly in your web browser or use a preview tool (like Mac Preview), it can distort the layout, change font sizes, or cause fields to stop working - including the image upload function.
To avoid these issues:
- Download and save the file to your computer first.
- Then open it using Adobe Acrobat Reader (free) for full functionality.
- Download and save the file to your computer first.
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You’ll get a confirmation email after purchase.
- Physical binders and accessories: You’ll receive a shipping confirmation with tracking details.
- Digital downloads: You’ll get a separate email with your download link.
- Bundles: Since bundles include both, you’ll receive both emails.
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Yes. Customers get access to extra blank notes pages and other helpful documents, all available to download anytime from our exclusive resources page.
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No worries—we’ve got you covered. Log in to your account by clicking the person icon at the top right of the page. Sign in with Shopify or the email you used at checkout. Then, open the Orders tab, select your order, and click the Download button at the top.
Orders, Gifts & Support
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You’ll get a confirmation email right after purchase. If your order includes digital downloads, you’ll receive a separate email with your download link. Physical binders and accessories ship within 24 hours (excluding weekends), and you’ll get a tracking email once they’re on the way. While you wait, start gathering your health and personal details so you’re ready to fill in your forms as soon as your binder arrives.
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Absolutely. It’s a thoughtful and practical gift for parents, caregivers, or adult children. You can either purchase a gift card or a kit and have it drop-shipped directly to them.
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Absolutely. We’re happy to help. You can reach us anytime at hello@mysafebinder.com
We will do our best to respond to you as quickly as possible. Please allow up to 24 hours for a reply, as we take care to give each message the attention it deserves.
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It's easy. Log in to your account by clicking the person icon at the top right of the page. Sign in with Shopify or the email you used at checkout. Then, click Resources at the top of the page to access all customer resources.