Shipping policy
Processing Time
Orders are processed within 2 business days. You’ll receive a shipping confirmation email with tracking once your order is on its way.
Shipping Method
We ship via USPS or trusted carriers with tracking included. Shipping rates are calculated at checkout based on your location. From time to time, free shipping promotions may be offered.
Shipping Address Accuracy
Please double-check your shipping address before completing your order. We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses.
Returned Shipments
If your order is returned to us due to an address error or failed delivery, we can reship it after additional shipping fees are paid.
Lost or Stolen Packages
If your tracking shows "delivered" but you haven’t received your package, we suggest checking with neighbors or your local post office first.
Need Help?
If still unresolved, contact us at hello@mysafebinder.com and we’ll assist in filing a claim.
We appreciate your support of our veteran-owned business and our commitment to helping families stay prepared.